REFUND POLICY :
   
 

Refund Policy For New Web Hosting Accounts:
We have a 7-days money back guarantee on all new hosting accounts. If you are not completely satisfied with our services within the first 7 days of your contract, you will be given a full refund of the contract amount excluding setup fees.
No refunds are available after the 7th day or if he has violated our TOS.
Additional services such as data transfer overages; disk space, pop accounts, domain registration fees, etc. are non-refundable.

All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail and fax notifications are acceptable. Phone requests will not constitute acceptance of any cancellation.
   
 
Refund Policy For Domain Names Registration:
We have 2 days money back policy for new domain names registration but customer have to carry $2.00 USD registrar fee of deletion of domain so in this manner for domain registration will be partial refunds as per terms noted here. Our registrar for domain registration permit us deletion of new domain names after 2 days of registration date thus no refunds will be available after 2 days passed for any new domain registration. There is no refund applicable for domain names renewal.
 
 

Refund Policy for Renewals (Hosting)
All Renewals of web hosting contracts will be refunded if gsis.co.in is notified within the first 6 days following the renewal date. No refunds will be granted for notifications received after this date.
Additional products such disk space, POP accounts, e-mail forwarding, and auto responders are refundable if, within the first 6 days following account renewal, either of the following conditions exists:
1.The hosting account is cancelled
2.You cancel any additional products (disk space, POP accounts, e-mail forwarding, and auto responders) under the hosting account
 
Note: VPS, Dedicated Servers, Website Design & SEO Services don't carry term of 7 days money back guarantee due to nature of digital services provided there.

It is important for users to Genius Infosystem & IT Solution at least 7 to 10 days before the renewal date to request non-renewal, cancellation, make any contract length changes, and upgrades/downgrades, etc. This will avoid double work for the renewal billing department and less confusion for you. Please note that contract length changes cannot be processed after the renewal date has passed.

If you know in advance you do not want to renew, you can e-mail Sales anytime and the cancellation department can queue the account for deletion on the renewal date. All cancellations must be received in writing as per the deadlines indicated; regular mail, e-mail and fax notifications are acceptable. Phone requests will not constitute acceptance of any cancellation. Please note that bank charges, transaction fee charges or any other service charges been taken by the payment mode you chosen will not be part of refundable amount. Our actual price for domain TLD if any provided you with hosting account for Free will be deducted from Net Refundable amount.
   
 
 
             
 
© Genius Infosystem & IT Solution, All rights reserved